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| Curious about how we operate? |
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| Of course you are! We have listed the most frequently asked questions to help you understand! |
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| Who Are We? |
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| We are Palm Research. We have been in the market research field since 2005, and have worked with the top market research companies in the world. We decided, after learning what was involved, to start our own panel. We would call it Palm Research. |
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| Why Are We? |
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| After years of promoting market research companies, we have identified different concerns with fraudulent companies that claim to be market research companies but are actually "pay to play" websites - the ones that pretend to want your opinion, but really only want the money on your credit card. |
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| That's why we are 100% free to join, and don't require you to sign up or participate in any trial type of offer. We only ask that you answer the questions in each survey honestly and openly, and only participate in studies that you qualify for. |
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| Do We Really Pay Money? |
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| Yes. We pay actual cash (via Paypal or Check) to our members for participating in studies conducted from our website. We pay once a month, usually during the first week, on a Net-45 Day basis. |
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| What is 'Net-45 Day' Mean? |
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| Net-45 means that payments are sent 45 days from the end of each calendar month |
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| Our members are sent payments 45 days from the end of each month that their account reaches or exceeds our minimum payment of ten dollars |
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| How come I have to wait 45 days to be paid? |
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| Most of our clients pay us on a net-30 or net-45 schedule. We must await final stats for each project to insure that our client has not found any fraudulent data and has paid for all surveys that we are paying for. |
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| What About the $10 Minimum? |
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| We have instituted a 10 dollar minimum payment for all our member accounts simply due to admin resources. Once your account reaches a balance of $10 or more, you can expect to receive a payment 45 days from the end of that month. |
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| Where Do Our Surveys Come From? |
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| We are constantly making new relationships with various market research firms to give our members the best chance to participate in surveys and make money. |
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| We offer two daily surveys that our members can participate in everyday. We are one of only a couple companies that offer this type of opportunity. |
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| I Don't Always Qualify. Why Not? |
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| When a company conducts a research study they are usually seeking feedback from a specific group of
people. They want feedback from the people who buy and use their products so that they can create products
that are appealing for that group. |
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| For instance, if a survey was gathering information about a new video game that was coming out and you said you don't own a video game system, you probably wouldn't qualify for the survey. These companies are paying lots of money to gather the information they need to help them make profitable
products. They aren't just paying to hear opinions from random people. |
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| I Experience Technical Issues During a Survey. Can I Go Back To It? |
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| In most cases the answer is no. You must complete a survey from beginning to end. If you have issues with your internet connection or web browser this may cause you to be unable to complete a survey. |
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| For best results we recommend that our users use Internet Explorer for taking surveys and make sure that your internet settings allow cookies and javascript. |
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| How Do I Delete My Account? |
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| If you wish to removed from our panel for any reason you can simply click the unsubscribe link at the bottom of your daily email and you will be instantly removed. |
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| You can also contact us by mail and ask to be removed by sending a letter with your email address and/or member number to the address below: |
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| Palm Research |
| 501 W. Broadway, Suite A-381 |
| San Diego, CA 92101 |
